Palisades Lake Tahoe Rentals
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Booking Terms

Payment schedule, cancellation policy, and stay terms for guests booking the cabin or studio directly with us. Bookings made through Airbnb follow Airbnb's policies.

How Payment Works

1

Submit request

Use the booking form on our site with your dates and guest count.

2

We confirm

We reply via email within 24 hours to confirm availability.

3

Pay 50% deposit

Deposit secures your dates. Payment link sent in our confirmation.

4

Pay balance

Remaining 50% is due 60 days before check-in.

Direct bookings typically save guests about 10% compared to Airbnb or VRBO checkout pricing. Payment is handled via a secure payment link sent in our confirmation email.

Cancellation Policy

All cancellation requests must be submitted in writing.

60+ days before check-in
Full refundMinus a $75 processing fee.
30–60 days before check-in
50% refundOf total booking value.
Less than 30 days
No refund
No-show or early departure
No refundUnused nights are non-refundable.

Security Deposit

A $500 refundable deposit is due at booking and returned within 5–10 business days after check-out, provided no damages, missing items, or excessive cleaning are required.

Travel Insurance

We strongly recommend that guests purchase travel insurance to protect against unforeseen circumstances. We are not responsible for cancellations due to weather, illness, travel delays, road closures, or other events outside our control. Our cancellation policy applies regardless of the reason for cancellation.

Stay Terms

Cabin

  • Check-in: 4:00 PM
  • Check-out: 11:00 AM
  • Minimum stay: 2 nights
  • Maximum guests: 8
  • Pets: Not allowed (service animals welcome — please notify before booking)
  • Smoking: Not permitted anywhere on the property
  • Events / parties: Not permitted without prior written approval
  • Placer County STR Certificate: STR22-6245

Studio

  • Check-in: 4:00 PM
  • Check-out: 11:00 AM
  • Minimum stay: 2 nights
  • Maximum guests: 2
  • Pets: Not allowed (service animals welcome — please notify before booking)
  • Smoking: Not permitted anywhere on the property
  • Events / parties: Not permitted without prior written approval
  • Placer County STR Certificate: STR25-9469

Neighborhood Guidelines

Both properties are in a residential neighborhood in Olympic Valley and are subject to Placer County's short-term rental rules — including quiet hours, occupancy limits, parking standards, and bear/trash requirements. Please review the official guidelines before your stay.

Placer County Good Neighbor Flyer (official PDF)

Questions about these terms?

Email [email protected] before booking.

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